ABOUT
GOODWILL
Goodwill Programs and Support
Changing Lives Through the Power of Work
Goodwill Industries of Central Michigan’s Heartland (Goodwill CMH) is an independent local nonprofit based in Battle Creek. Donated goods, retail purchases, financial gifts, and community partnerships support our mission: Changing Lives Through the Power of Work.
The Mission
We help people build skills, explore employment, and work toward greater stability. Our mission connects the everyday act of donating or shopping with practical services for individuals and families in Central Michigan’s Heartland.
How We Help
- Job-search support, resumes, applications, and interview preparation
- Financial coaching for budgeting, debt, credit, and savings goals
- Family support, resource navigation, and community referrals
- Youth employment and career exploration
- Tax-preparation updates, with each season’s availability and eligibility confirmed separately
Why It Matters
A job search can be affected by more than a resume. Financial pressures, family needs, and access to resources can all shape someone’s next step. Our Financial Opportunity Center brings employment, financial coaching, and family support together in downtown Battle Creek.
Local Goodwill. Local Impact
GICMH is one of Michigan’s independent local Goodwill organizations, guided by local leadership, local governance, and local priorities. While Goodwills across North America share a common commitment to service, our work is shaped by the needs, strengths, and opportunities of the communities we serve.
Your Donations Make a Difference
When you donate usable goods or shop at a Goodwill CMH store, you help support local workforce and community programs. Your financial gifts also support this work. See what goods we accept or explore ways to give funds.
Our History
Goodwill Industries
Goodwill was founded in 1902 in Boston by Rev. Edgar J. Helms, a Methodist minister and early social innovator. He collected used household goods and clothing in wealthier areas, then trained and hired people who were poor to repair and resell those items.
That vision helped establish what became a broad Goodwill network across the United States and Canada. Goodwill combined employment, training, and rehabilitation with social service, creating a practical model that linked donated goods to work opportunity.
GICMH's History
Doris Clausen, a special education teaching pioneer and principal of Ann J. Kellogg, helped bring the Goodwill concept to Battle Creek in 1953 and is considered the founder of the local organization.
Over 44 years, she served Goodwill in many roles, helping lay the foundation for what is now Goodwill Industries of Central Michigan’s Heartland, serving 8 Michigan counties and parts of 2 others.
You Matter
We welcome and serve individuals from all backgrounds. Our services are open to anyone who has a barrier to employment, and we are committed to creating an inclusive, respectful, and equitable environment where everyone feels valued and supported.
Navigations
Navigations, Incorporated is a mission-driven organization that provides meaningful employment opportunities for individuals with significant disabilities through the Federal AbilityOne program. Our team proudly delivers high-quality grounds maintenance and janitorial services at the Hart-Dole Inouye Federal Center in downtown Battle Creek. The dedication and professionalism of our staff have earned recognition from federal agencies and partner organizations alike, reflecting the exceptional standard of work they consistently achieve.
Our Leadership
Rob Lipski
President and CEO
Reema Shelden
Chief Financial Officer
David Chapman
Vice President, Navigations
Shannon Fritz
Vice President, Human Resources and Training
Georgia Gough
Vice President, Workforce Development and Community Partnerships
Mark Peters
Senior Vice President, Retail Sales and Donated Goods
Frequently Asked Questions
What items can I donate, and what items are not accepted?
We accept gently used clothing, books, toys, tools, and furniture in good condition, among other items. We do not accept computers, televisions, mattresses, or damaged furniture. Review the full local donation guidelines before dropping off items.
Where do you accept donations?
With locations in 8 Michigan counties and serving parts of 2 others, you can conveniently drop off your donation at any of our retail stores or donation centers.
Do you accept monetary donations?
Yes. Our Ways to Give page explains online donations, checks, and other giving arrangements. You can also round up your purchase at our stores.
Do you offer items for sale online?
Yes! You can find them at our online store below.
Where can I find Goodwill's locations?
You can find your closest Goodwill store below.